Shipping & Delivery Information

Domestic Shipping (Thailand)

Standard Shipping (Flash Express – 55 THB)
- Orders confirmed and paid today → shipped within 1 business day.
- Delivery time: Bangkok 1–2 business days / Other provinces 1–3 business days.
Express Delivery (Bangkok & Metropolitan Area)
- Payment between 9:00 AM – 12:00 PM → pick-up at store or arrange a courier the same day after 4:00 PM.
- Payment after 12:00 PM until 9:00 AM next day → pick-up at store or arrange a courier the next day after 1:00 PM.
- If the item is ready earlier, we will notify you for earlier collection.

DHL Express (charged at actual cost)
- Coverage: Asia / Europe / America.
- Estimated delivery: 3–7 business days (subject to destination and customs).

A tracking number will be sent via email once shipped.
Weekends and public holidays may cause delays.
International shipments: import duties/taxes (if any) are the customer’s responsibility.

Madduck Jewels Co., Ltd.
32 Wachiratham-Sathit 51 Alley, Sukhumvit 101/1 Road, Bangchak, Phrakanong, Bangkok 10260
Tel: +66 82 743 9655

Search “Madduck Jewels Co., Ltd.” in courier apps (Grab / Lineman / Lalamove) to arrange a pick-up.