Privacy Policy (PDPA Thailand)

Madduck Jewels respects your privacy and complies with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand.

1. Information We Collect

• Contact details: name, address, phone, email
• Order and payment information
• Website usage data (cookies)

2. How We Use Your Information

• To process and deliver orders
• To communicate regarding order status and after-sales support
• To send promotions (with your consent)

3. Consent & Your Rights

• We obtain explicit consent before collecting, using, or disclosing data.
• You may request to access, correct, delete, object, or withdraw consent at any time.

4. Data Security

• Data is stored securely with restricted access to authorized staff only.

5. Sharing Information

• Shared only with essential service providers (shipping/payment processors) to fulfill your order.
• We do not sell personal data for commercial purposes.

6. Data Breach Notification

• In case of a serious data breach, we will notify the PDPC within 72 hours and inform affected customers promptly.

7. Cookies & Tracking

• Used to improve your browsing experience; you may opt-out.

8. Contact Us

Madduck Jewels Co., Ltd.
32 Wachiratham-Sathit 51 Alley, Sukhumvit 101/1 Road, Bangchak, Phrakanong, Bangkok 10260
Tel: +66 82 743 9655 | Email: support@madduckjewels.com